Client: any professional or natural person with capacity as defined in articles 1123 et seq of the Civil Code, or legal entity, who visits the Site which is the object of these general conditions.

Services : makes available to Clients:

Content: All elements which constitute the information present on the Site, in particular text, images and videos.

Client information: hereinafter called “Information” which corresponds to all the personal data likely to be held by RESSORTS MASSELIN for management of client relations for the purposes of analysis and statistics.

Personal information: “Information which enables the natural persons to whom it applies to be identified, whether directly or not, in any form whatsoever” (article 4 of law no. 78-17 of 6th January 1978).

The terms “personal data”, “data subject”, “processor” and “sensitive data” have the meaning defined by the General Data Protection Regulation (GDPR: no. 2016-679).


1. Presentation of internet site

Pursuant to article 6 of law no. 2004-575 of 21st June 2004 to support confidence in the digital economy, the identity of the various participants acting within the context of implementing and monitoring the internet site is specified for users:

Owner : RESSORTS MASSELIN SAS capitalised at 2,000,250 € VAT no.: FR 49 300 773 603 – 53 Boulevard Stanislas Girardin 76144 PETIT QUEVILLY. Registered in the ROUEN register of trade and companies under no. B 300 773 603.

The Publisher is a natural person or a legal entity.
Host: KAPPALYS - 9 rue Pierre Gilles de Gennes, 76130 Mont Saint Aignan
Data controller: RESSORTS MASSELIN –


2. General conditions for use of the site and the services offered

The Site constitutes an intellectual work protected by the provisions of the Intellectual Property Code and applicable International Regulations. The Client may not re-use, transfer or exploit for his own account all or part of the elements or work of the Site.

Use of the site implies full acceptance of the general conditions of use described below. These conditions of use may be amended or supplemented at any time, therefore users of the site are invited to consult these on a regular basis.

This internet site is normally accessible to users at all times. However, a decision to interrupt the site may be made at any time by RESSORTS MASSELIN for reasons of technical maintenance; the site will strive to communicate the dates and time of such intervention to users in advance. The website is updated regularly by the RESSORTS MASSELIN controller. In the same way, the legal notice may be amended at any time: this notice is nevertheless binding on the user who is invited to refer to it as often as possible to take note of the content.


3. Description of services provided

The aim of the internet site is to provide information on all the activities of the company. RESSORTS MASSELIN will strive to provide information which is as accurate as possible on the site However, it cannot be held liable for oversights, inaccuracies or omissions in updating, whether caused by itself or by third party partners who provide it with information.

All the information given on the site is for information only and is likely to evolve. Furthermore, the information appearing on the site is not exhaustive. It is provided subject to any modifications made to the information since being placed online.


4. Contractual limitations on technical data

The internet site cannot be held liable for material damage associated with use of the site. Furthermore, the user of the site undertakes to access the site using recent equipment which does not contain a virus and with the latest-generation updated browser. The site is hosted by a service-provider located in the territory of the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR no. 2016-679)

The aim is to provide a service which guarantees the best rate of accessibility. The host will ensure the continuity of his service 24 hours a day, every day of the year. The right is nevertheless reserved to interrupt the hosting services for periods kept as short as possible for the purposes in particular of maintenance, improvement of its infrastructures, the malfunctioning of its infrastructures or if the Services are generating traffic deemed to be abnormal.

RESSORTS MASSELIN and the host cannot be held liable in the event of a malfunction of the internet network, of telephone lines or IT equipment and telephony associated in particular with network congestion preventing access to the server.


5. Intellectual property and infringements

RESSORTS MASSELIN is the owner of the intellectual property rights and holds the rights of use for all the accessible elements on the internet site, in particular texts, images, graphics, logos, videos, icons and sounds. Reproduction, representation, modification, publication or adaptation of all or part of the elements of the site, whatever the methods or process used, is prohibited without the prior written consent of: RESSORTS MASSELIN.

Any unauthorised use of the site or of any of its elements shall be considered an infringement and will be pursued in accordance with the provisions of articles L.335-2 et seq of the Intellectual Property Code.


6. Limitation of liability

RESSORTS MASSELIN acts as editor of the site.  is responsible for the quality and veracity of the Content which it publishes.

RESSORTS MASSELIN cannot be held liable for direct or indirect damage caused to the user’s equipment whilst accessing the internet site and resulting either from use of equipment not meeting the requirements of the specifications set out in point 4, or from the appearance of a bug or an incompatibility.

Neither can RESSORTS MASSELIN be held liable for indirect damage (for example the loss of a contract or loss of an opportunity) as a consequence of using the site Interactive spaces (the possibility of asking questions in the contact form) are available to users. RESSORTS MASSELIN reserves the right to delete, without prior warning, any content sent via the contact form which would contravene applicable legislation in France, in particular the provisions governing data protection. If applicable, RESSORTS MASSELIN also reserves the right to pursue the liability under civil and/or criminal law of the user, particularly in the case of any message of a racist, harmful, defamatory or pornographic nature, whatever the medium used (text, photograph etc.).


7. Management of personal data

The Client is informed about the regulations governing marketing communication, the law of 21st June 2014 to support confidence in the Digital Economy, the law on Data Protection and Civil Liberties of 6th August 2004 and the General Data Protection Regulation (GDPR: no. 2016-679).

7.1 Controllers of personal data

For Personal Data collected within the context of a request made via the contact form, the Controller responsible for processing Personal Data is:

For applications, the HR department RESSORTS MASSELIN is represented by the HR Manager Mrs Carline VARON,

For all other requests, the marketing department RESSORTS MASSELIN is represented by the Sales Department Manager Mr Olivier Masselin,

As Controller of the data which it collects, RESSORTS MASSELIN undertakes to comply with the framework of current legal provisions. It is the responsibility of the Client in particular to establish the purpose of his data processing, to provide his prospective customers and customers with full information on the processing of their personal data from the time of collecting their consent, and to maintain a register of data processing which corresponds to reality. Each time RESSORTS MASSELIN processes Personal Data, RESSORTS MASSELIN will take all reasonable steps to ensure the accuracy and relevance of the Personal Data in respect of the purposes for which RESSORTS MASSELIN is processing them.


7.2 Purpose of data collected


RESSORTS MASSELIN is likely to process all or part of the data:


  • to carry out voluntary customer satisfaction surveys on  RESSORTS MASSELIN: email address
  • Administration and follow-up of your requests: Email address, data transmitted by the user (content of contact form)

RESSORTS MASSELIN will not market your personal data which are used solely by necessity or for statistical and analysis purposes.


7.3 Right of access, right to rectification and objection


In accordance with current European legislation, the Users of have the following rights:


  • right of access (article 15 GDPR), right to rectification (article 16 GDPR), updating, completeness of User data, right to block or erase User data of a personal nature (article 17 GDPR) if the data are inaccurate, incomplete, ambiguous or out-of-date, or if collection, use, communication or storage of the data is prohibited


  • right to withdraw consent at any time (article 13-2c GDPR)


  • right to restrict processing of User data (article 18 GDPR)


  • right to contest processing of User data (article 21 GDPR)


  • right to the portability of data which Users have supplied, if these data are the object of automated processing based on their consent or on a contract (article 20 GDPR)


  • right to define the fate of User data after the death of the User and to choose to whom RESSORTS MASSELIN should communicate their data (or not) to a third party which they have previously named.


As soon as RESSORTS MASSELIN becomes aware of the death of a User, and failing the existence of any instructions from them, RESSORTS MASSELIN undertakes to destroy their data, unless retaining them proves necessary for purposes of proof or to meet a legal obligation.


If the User wishes to know how RESSORTS MASSELIN is using their Personal Data, wishes to request their rectification or objects to their processing, the User may contact RESSORTS MASSELIN in writing at the following address:

53 Boulevard Stanislas Giradin 76144 PETIT QUEVILLY.


In this case, the User must indicate which Personal Data he wishes to correct, update or erase, identifying himself precisely with a copy of an identity document (identity card or passport).

Applications to erase Personal Data will be subject to the obligations imposed on RESSORTS MASSELIN by law, in particular in respect of the storage or archiving of documents. Finally, Users of may make a complaint to the supervisory authorities, in particular CNIL (


7.4 Non-disclosure of personal data

RESSORTS MASSELIN will not process, host or transfer information collected on its Clients to a country located outside the European Union or recognised as “not suitable” by the European Commission without informing the Client in advance. Nevertheless,RESSORTS MASSELIN remains at liberty to choose its own technical and commercial processors (sub-contractors) provided they present sufficient guarantees in respect of the requirements of the General Data Protection Regulation (GDPR: no. 2016-679).

RESSORTS MASSELIN undertakes to take all the necessary precautions to preserve the security of the Data, in particular to ensure that these are not disclosed to unauthorised persons. However, if any incident with an impact on the integrity or confidentiality of the Client’s Data is brought to the attention of RESSORTS MASSELIN, the latter must inform the Client as soon as possible and inform the Client of the corrective measures taken. RESSORTS MASSELIN does not collect any “sensitive data”.

The User’s Personal Data may be processed by the subsidiaries of  RESSORTS MASSELIN and sub-contractors (service providers) exclusively to achieve the purposes of this policy.

Within the limit of the respective allocations and for the purposes set out above, the main persons likely to have access to the data of Users of RESSORTS MASSELIN are chiefly the officers of our customer service department.


8. Notification of incident

Whatever efforts are made, no method of data transmission on the internet and no method of electronic storage is completely secure. Consequently we cannot guarantee absolute security. If we become aware of a security breach, we will alert the users concerned so that they can take the appropriate measures. Our incident notification procedures take account of our legal obligations, whether these are at national or European level. We undertake fully to inform our clients of any questions connected with the security of their accounts and to provide them with all the necessary information to help them meet their own regulatory obligations as regards reporting.

None of the user’s personal information from the site is published without the knowledge of the user, exchanged, transferred, assigned or sold to third parties on any medium whatsoever. Only the hypothetical case of the purchase of RESSORTS MASSELIN and its rights would permit transmission of the said information to the future purchaser who would for their part be bound by the same obligation to store and amend data in respect of the user as the site


9. Security

To ensure the security and confidentiality of Personal Data ,RESSORTS MASSELIN uses networks protected by standard devices such as a firewall, pseudonymisation, encryption and password.


When processing Personal Data, RESSORTS MASSELIN will take all reasonable measures aimed at protecting them against loss, fraudulent use, unauthorised access, disclosure, alteration or destruction.


10. Applicable law and attribution of jurisdiction

Any dispute connected with the use of the site is subject to French law. Except in cases where the law does not permit this, jurisdiction is exclusively assigned to the competent courts of ROUEN.


Those legal notice are offered by Générateur de mentions légales d’un site internet